Welcome to Carlelo Help Centre

Top Questions

You need to visit our site and select your car. Our website provides you a choice of 30 plus brands and 280 plus models to choose from. Once you select the car of your choice, our customer executives reach out to explain the deals and offers available for the car. They also help you connect with multiple trusted dealerships and simplify your car buying process. Once all the process including payment, documentations and loan are done, your dream car will be delivered at your door step.

CarLelo works as an online dealer partner which connects you directly with your nearest dealership and makes your buying experience hassle free all from the comfort of your home.

To secure a car loan from CarLelo, one needs to visit www.carlelo.com/car-loan or reach out to us via e-mail at contact@carlelo.com. Our team of experts will guide you through your loan process and strive to make the car loan process hassle-free.

No, CarLelo does not have its own dealership network. It is an online platform that helps you to connect with the nearest car showroom from the comfort of your home.

Generally, customers need to pay a minimum of 10% of the car price as a down payment. Some banks offer loans up to 90% of the on-road price, while some lenders give loans up to 100% of the ex-showroom price; however, the customer will have to pay the difference of on-road and ex-showroom price as a down payment.

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Prefer to talk in person? Visit us at our office or contact us directly.