New Car Buying Platform
The term “We”/ “Us” / “Our” used in this document refer to CarLelo Pvt Ltd and "You" / "Your" /"Yourself" refer to the users, who visit or access or use (collectively “usage”) Platform.
YOU ACKNOWLEDGE THAT YOU HAVE ALL LEGAL RIGHTS AND LAWFUL AUTHORITY TO SHARE THE INFORMATION WITH US AND FURTHER ACKNOWLEDGE THAT BY COLLECTING, SHARING, PROCESSING AND TRANSFERRING INFORMATION PROVIDED BY YOU, SHALL NOT CAUSE ANY LOSS OR WRONFUL GAIN TO YOU OR ANY OTHER PERSON.
This policy is designed to make you understand:
CarLelo will be the controller of Your Personal Information provided by You or otherwise collected by Us. Your data controller is responsible for the collection, use, disclosure, retention, and protection of your Personal Information in accordance with its privacy standards as well as any applicable laws.
We collect Your information during Your usage of Platform or when You avail any of products or services available on or through Platform, either as a registered user or otherwise when you visit any of our other website pages or mobile applications.
The information collected may consist of:
Your full name, age, address, email id, phone number, date of birth, gender, financial information, any other sensitive personal data or information etc. We collect Your Personal Information when You create an account at Our Platform or fill out a form or respond to a survey.
We may contact You through email and mobile phone posted on Our Platform and other ways including but not limited to text messages and push notifications. We may send You messages or emails about the new products Lead arrives.
Your Information will mostly be stored in electronic form however certain data may be stored in physical form. We may store, collect, use and process Your Information within Republic of India and/or outside India subject to compliance under applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process Your Information and such third parties may have their own security measures to safeguard Your Information which security standards as comparable with good industry practices.
CarLelo collect Your Information solely for the purpose of providing you the products or services that is connected with the function or activity of the CarLelo which includes but not limited to the following (“Purpose”):
CarLelo takes utmost care to secure Your Information from unauthorised access, usage or disclosure or alteration. We take appropriate steps and security measures to safeguard Your Information and make sure that Your Information is secured as mandated by law. For this purpose we adopt reasonable security practices and procedures, in line with the industry standard, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.
While We protect Your Personal information as per industry standards, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal information. Therefore You acknowledge that You shall not hold responsible CarLelo in any manner whatsoever for loss of Your Information, or any other data, which You shares with Us or which We have with Us if such loss or any damage caused to You because of Force Majeure events. You further acknowledge that any information (including your personal information) transmitted to Us or from Your use of Platform will therefore be at Your own risk.
It is clarified that Force Majeure events includes any event which is beyond the reasonable control of the CarLelo which may include but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption.
In purview of the Telecom Regulatory Authority of India (TRAI) guidelines, You hereby authorize CarLelo and its affiliates/partners or otherwise who are accessing the Your Information by virtue of their association with CarLelo to communicate with You through telephone/mobile, Email, SMS or other modes of communication (now available or may be available in future) even if Your number/numbers(s) is/are registered in the National Do Not Call Registry (NDNC) or www.nccptrai.gov.in
Name: Venkatesh P Koushik
Telephone Number: +91-9036421968
Working Days: Monday to Saturday
Working Hours: 10:00 am to 7:00 pm
We will strive to address your feedback and concerns in a timely and effective manner.